Privacy Policy
Effective Date: 13 October 2025
1. Introduction
Welcome to ArchetiQ Training ("we," "our," or "us"). We are committed to protecting the privacy of our students and trainees ("you," "your"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you enroll in our online courses, participate in offline field training, obtain certifications, and use our payment systems.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that is necessary to provide our educational and certification services. This includes:
- Personal Identification Information: Full Name, Email Address, Phone Number.
- Educational & Professional Information: College/Institution Name.
- Visual Information: Your Photograph (for identification and certification purposes).
- Feedback and Opinions: Feedback, reviews, or testimonials you voluntarily provide about our programs.
- Payment Information: When you make a payment, you will be redirected to our third-party payment processor, Razorpay. We do not collect or store your financial details like credit card numbers or bank account information. We only receive a confirmation of payment from Razorpay.
3. How We Use Your Information
Your information is used for the following specific purposes:
- To Provide and Manage Our Services: To enroll you in courses, conduct training, and manage your student profile.
- To Issue Certifications: To verify your identity and issue official certificates upon completion of a program. Your name, photo, and college name may be printed on the certificate.
- To Process Payments: To facilitate secure transactions for course and certification fees via Razorpay.
- To Communicate With You: To send important updates about your course, respond to your inquiries, and provide support.
- To Improve Our Services: To analyze feedback and improve the quality of our training and curriculum.
4. How We Share Your Information
We value your privacy and limit the sharing of your data. We may share your information only in the following circumstances:
- With Service Providers: We share transaction data with Razorpay to process your payments. They have their own strict privacy policies.
- With Training & Institutional Partners: For joint programs or certifications requiring validation, we may share necessary details (such as your name and course performance) with our verified partners. These partners are contractually obligated to maintain the confidentiality and security of your information.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Use for Testimonials and Marketing (Consent Required)
Your trust is our priority. We believe in being transparent about how we use your image and feedback.
Crucially, we will only use your name, photograph, college name, and feedback for public advertisements or testimonials after obtaining your explicit, separate consent. This policy does not grant us the right to use your personal information for public marketing without your express permission.
6. Data Security
We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
You have certain rights regarding your personal information. You can:
- Access and Update: Request access to the personal data we hold about you and ask us to correct any inaccuracies.
- Withdraw Consent: Where we rely on your consent to use your data (such as for testimonials), you have the right to withdraw that consent at any time.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@archetiqconstruction.com.